Direct-to-consumer brands
Domestic and cross-border, in one lean workflow.
Freight for D2C brands shipping a metro one day and an ocean the next, without running a separate tool and a separate forwarder for each lane.
What usually gets in the way
Your orders go everywhere: a metro across the country one day, a customer across an ocean the next, and your ops team is small on purpose. Juggling separate tools and forwarders for each lane is exactly the overhead you're trying to avoid.
How TFFx helps
- One workflow for domestic and export shipments; no switching tools when an order crosses a border.
- Choose the cheapest, fastest, or most sustainable route for each shipment, order by order.
- Documents generate, sign, and share themselves, so paperwork never becomes a full-time job.
- Stay lean as volume climbs: the platform scales so your headcount does not have to.
Best forGrowing brands balancing speed, cost, and sustainability on every order.
The border is a field, not a different product
The claim that domestic and export live in one workflow is worth being concrete about, because it is the thing most likely to be marketing rather than behaviour.
In the TFFx quote form, the shipment type is derived: enter a pickup country and a delivery country, and if they differ the form becomes an international one. It then asks for an Importer Exporter Code, a country of origin, an Incoterm and a customs-clearance party — the four things a domestic movement does not need. Same form, same five steps, same place in the dashboard afterwards. You do not choose "domestic" or "export" up front and you do not go somewhere else to do the other one.
Picking a mode per order, not per lane
A D2C catalogue rarely has one right answer. A restock that has to hit a marketplace date goes by air; the same SKU refilling a warehouse goes by ocean or rail; the metro order goes by road. All four are the same form with a different answer at step four.
- Air, with general cargo, express or ULD service.
- Ocean, as FCL with a container type or as LCL where you pay for the space you use.
- Road, FTL or LTL, including cross-border into Nepal, Bangladesh and Bhutan.
- Rail, for long domestic hauls where the schedule has room and the cost and emissions per tonne-kilometre matter.
- Or "recommend for me", if you would rather describe the cargo and let ops pick.
When order volume spikes
Peak weeks are the moment a lean ops team either scales or stops. Bookings can be created in bulk from an uploaded file rather than one form at a time, and the resulting shipments land in the same list, with the same tracking and the same documents, as anything created by hand.
Common questions
- Can I ship domestically and internationally from the same account?
- Yes, from the same form. The quote form compares the pickup and delivery countries and switches itself to an international shipment when they differ, asking for the Importer Exporter Code, country of origin, Incoterm and customs party that an export needs. Nothing else about the workflow changes.
- Which mode should a D2C brand use?
- It depends on the order, not on the brand, which is why the choice is per shipment. Air for anything running against a fixed date, ocean for volume restocks, rail for long domestic hauls where the schedule has slack, road for domestic distribution and last mile. If you would rather not decide, the quote form has a "recommend for me" option and ops picks.
- What happens to the paperwork on a cross-border order?
- The quote form collects what customs needs at the point you are already describing the shipment: Incoterm, country of origin, IEC, HS code, cargo value and who clears it. Documents are generated against the booking rather than assembled afterwards from a spreadsheet.
- Can I create many bookings at once?
- Yes. Bookings can be uploaded in bulk from a file instead of entered one at a time, which is the difference between a peak week being an afternoon and being a fortnight. The uploaded shipments behave exactly like manually created ones.
Start with a real shipment
A quote takes about two minutes, needs no account, and shows you what TFFx actually does with cargo of your own — which tells you more than any page can.
Not sure this is you? Compare all three ways businesses use TFFx, or read who we are and how we work.